Safaripin Tours and Travel Limited (“we,” “us,” or “our”), operating as Book Kenya Safaris, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bookkenyasafaris.com and when you book our travel services.
We comply with the Data Protection Act, 2019 (Kenya) and international standards where applicable.
1. Information We Collect
We collect information strictly necessary to facilitate your travel arrangements, process payments, and ensure compliance with Kenyan regulations.
A. Personal Data
When you inquire or book a safari, we collect:
- Identity Data: Names as they appear on your passport.
- Contact Data: Email address, phone number, and billing address.
- Travel Documentation: Passport numbers, nationality, and expiry dates. Note: This is strictly required for flight bookings, hotel identification, and Kenya Wildlife Service (KWS) park entry regulations.
B. Payment Data
We collect payment details required to process your transaction. These are processed securely through our third-party payment gateways. We do not store sensitive credit card information on our own servers.
C. Technical & Usage Data (Analytics)
When you visit our website, we may automatically collect information about your visit using cookies and tracking technologies, including:
- Google Analytics: To analyze website traffic and user behavior.
- Facebook Pixels: To measure the effectiveness of our advertising.
- Log Data: IP address, browser type, and operating system.
2. How We Use Your Information
We use your data to:
- Execute Bookings: Secure accommodations at lodges/hotels, book domestic flights, and process park entry tickets with KWS.
- Process Payments: Verify and complete financial transactions.
- Communicate: Send itineraries, invoices, and booking confirmations.
- Marketing: Deliver targeted advertisements or newsletters (only if you have opted in).
3. Sharing of Your Information
To operate a safari, we must share specific data with third parties. We share your data with:
- Service Providers: Hotels, lodges, and camps (for rooming lists), and airlines (for flight manifests).
- Government Bodies: Kenya Wildlife Service (KWS) and relevant authorities for park fees and compliance.
- Payment Processors: Secure gateways to facilitate transactions.
- Analytics Providers: Google and Facebook (Meta) to analyze website performance.
4. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights
Under Kenyan law, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal retention periods).
6. Contact Us
For any privacy-related inquiries, please contact us at: Safaripin Tours and Travel Limited
- Email: [email protected]
- Phone: +254726227822
- Location: Nairobi, Kenya
